Returns & Exchanges

At The Mango Factory, we take pride in the quality of our premium fruit products. Due to the perishable nature of our goods, we offer replacements or refunds for items that arrive damaged or do not meet our freshness standards.

Return Process

• 1.
  Inspect Your Delivery

  Please examine your order immediately upon arrival and document any quality concerns or transit damage with clear photographs.

• 2.
  Contact Support

  Email our freshness team within 24 hours of delivery at [email protected] with your order number and the photos of the product.

• 3.
  Review Process

  Our quality assurance team will review your claim within 1-2 business days to determine the best resolution for your specific case.

• 4.
  Resolution

  Approved claims will receive a complimentary replacement shipment or a full refund to the original payment method, depending on your preference.